Apple offers free fix for iPhone 11 devices that no longer respond to touch

iPhone 11

Todd Haselton | CNBC

Apple said on Friday that it’ll restore some iPhone 11 gadgets that do not reply to the touch.

The affected gadgets had been manufactured between November 2019 and Could 2020, and the problem impacts a “small share” of show modules, Apple mentioned.

The substitute program would not cowl different fashions, just like the iPhone 11 Professional, and it solely covers affected gadgets.

Customers can examine if their cellphone is eligible on Apple’s web site by checking their serial number.

The iPhone 11 was first launched in September 2019. In January, Apple CEO Tim Cook dinner prompt that the iPhone 11 was Apple’s best-selling mannequin within the weeks after it launched. “iPhone 11 was our top-selling mannequin each week throughout the December quarter,” Cook dinner mentioned.

Within the quarter ended September 30, Apple reported iPhone income of $26.four billion, down 20.7% year-over-year. iPhone gross sales accounted for 40.8% of Apple’s income that quarter.

The corporate launched and started promoting a number of new iPhone 12 fashions in October.


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